Support Centre - Credit Offers

Swift Cloud ERP >> Banking >> Credit Offers

Credit Offers, a feature within Swift Cloud ERP, streamlines access to credit facilities from financial services partnered with our platform. Financial Services can effortlessly create offers, provide required information and terms, include loan services, and submit them for approval. Upon approval, the offers become readily accessible in the Credit Offers section of Swift Cloud ERP.

To create a Credit Offer, ensure you have completed the following steps:

1. Prerequisites:
Navigate to the Banking module's sub menu called "Offers." If you cannot locate it there, access it through the Admin menu: click "My Menu," go to "Banking," select "Offers" from the drop-down menu, and add it to your banking module.

2. Set Up Loan Services:
Within the Banking module, create your loan services. Provide details such as the main amount, tenure, interest rate, maximum amount, and other relevant records.

3. Activate Banking Module:
Access the Banking Module by purchasing it from our marketplace. Ensure you have an active Swift Cloud ERP account. After purchasing, add the Banking Module to your menu by navigating to Admin > My Menus. Scroll down to find the Banking Module and click the "Enable" button to display it on your main menu.

Creating a New Offer:
Log in to Swift Cloud ERP, go to the Banking module, and select the "Offers" sub menu. Click "Create New" to initiate a new offer. Fill out the form with details such as the offer name, title, and other required information, then click the "Create" button. Once created, click the offer name and add loan services at the bottom of the page.

Please note that only users with Admin, Super Admin, and Account Admin roles have access to and can create Offers.

Processing Offer Applications: The involves reviewing and potentially advancing applicants' requests without guaranteeing loan approval.

To access applications, log in and navigate to Banking > Offers. Select the desired offer to view its applications; the number of applicants will be displayed at the bottom of the page. Click the "applicants" button to access the applicant list. Depending on your offer configuration, you may have options to view payslips and process applications for each applicant. Clicking the process button will transfer the applicant's data to your client list and generate a loan application for further evaluation.

To apply for a Credit Offer:

1. New Application: 
Log in and navigate to "Credit Offers." Here, you'll find all approved credit offers. Click on the title of the offer to view its details and terms. If satisfied, scroll down to apply. Enter the desired amount and click "Apply." Upon successful application, you'll be redirected to the "My Subscriptions" page.

2. Viewing Application Status:
Log in and go to "Credit Offers" and then "My Subscriptions." Here, you can view all your applications and their respective statuses. Processed applications will have links to view additional details, such as approval level or repayment plan if the loan has been disbursed.

Frequently Asked Questions for Credit Offers

1. Who can access Credit Offers on Swift Cloud ERP?
Credit Offers are accessible to all Swift Cloud ERP users who have a record in the HR module.

2. How do I access Credit Offers?
Upon logging in, you'll find the Credit Offers link prominently displayed in the top navigation bar.

3. How do I apply for a Credit Offer?
To apply for a Credit Offer, follow these steps:
- Log in and navigate to "Credit Offers."
- Browse through the approved offers and click on the title of the desired offer to review its details and terms.
- If satisfied, scroll down and click on the "Apply" button.
- Enter the desired loan amount and submit your application. Upon successful completion, you'll be redirected to the "My Subscriptions" page.

4. How can I check the status of my application?
- You can check the status of your application by following these steps:
- Log in and navigate to "Credit Offers" and then "My Subscriptions."
- Here, you'll find a list of all your applications along with their current statuses.
- Click on any processed application to view more details, such as approval level or repayment plan if the loan has been disbursed.

5. Are there any prerequisites for applying for Credit Offers?
Yes, ensure you have a record in the HR module of Swift Cloud ERP to access and apply for Credit Offers.

6. Can I apply for multiple Credit Offers simultaneously?
- Yes, you can apply for multiple Credit Offers, provided you meet the eligibility criteria for each offer.

7. What are the criteria for approving my credit offer application?
- The offeror or financial institution reserves the right to approval or disapprove your application.

8. What should I do if I encounter issues during the application process?
- If you encounter any issues while applying for a Credit Offer, please contact our support team for assistance.

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Swift Cloud ERP >> Banking >> Credit Offers